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FAQ.

Getting Started

Do puppies need supplements?

Some pets, depending on their breed, age, activity level, and other factors, can benefit from supplementation. Not all supplements are needed or beneficial for every pet, and more is not better, so choose supplements with purpose.

Do cats or kittens need supplements?

Supplements for cats and kittens should be minimal and purposeful, addressing a specific need or area of concern.

I’ve never offered supplements before, where do I start?

Fish oil. As the best source of omega-3 fatty acids, offering a host of whole-body health benefits for heart, brain, joints, skin and coat, fish oils are the best place to start, offering the best bang for your buck. And best of all, most pets love the taste of fish. If yours isn’t a fan, Thrive Ahiflower Oil is a unique plant-based option that’s regeneratively farmed, non-GMO and friendly to both earth and ocean.

Common Questions

Where are Thrive Pet Supplements sourced and made?

Thrive supplements are proudly made only in Canada, using only the highest quality ingredients. Our suppliers abide by strict manufacturing practices, as required by the Veterinary Health Product (VHP) framework set forth by Health Canada.

Are Thrive Pet Supplements approved by Health Canada?

Yes. Under Health Canada’s Veterinary Health Products (VHP) Notification Program, all authorized pet supplements must have a Notification Number (NN). This confirms that the product has been formally reviewed and accepted by Health Canada.

Why this matters:

  • Confirms Thrive Supplements are legally recognized in Canada.
  • Prevents the risk of unregulated or misclassified products.
  • Builds confidence with retailers, veterinarians, and pet owners that the product meets federal standards.

For consumers, the NN acts as a visible trust marker: proof that the product isn’t operating in a regulatory grey area.

How long will it take to see results?

Just like anything that supports health and wellness, supplements don’t work overnight. Every pet is unique, and there’s no exact timeline for when you’ll see improvement or the desired results. Several factors can influence how effective a pet supplement may be, including:

  • Consistency: Use as directed is key.
  • Condition being supported: Acute issues may show changes sooner; chronic or age-related issues may take longer.
  • Quality of ingredients: Thrive Supplements use Health Canada-reviewed ingredients, meaning they’re formulated for safety, proper absorption, and effectiveness.
Can I give more than one supplement at a time?

Choosing supplements that support different areas of health, for example one for joints and one for digestion, can be beneficial. However, to ensure safe and effective use, it’s important to avoid category, ingredient, and function overlap.

Can I use Thrive supplements if my pet is taking medication?

Always consult your veterinarian before adding supplements to your pet’s routine, as some ingredients may interact with prescription medications.

How should Thrive supplements be stored?

Storage for supplements can vary. Always read and follow label instructions.

How do I know how much of each Thrive Supplement to give my pet?

Dosage instructions differ for each Thrive supplement. Always read and follow label instructions.

Ordering & Product Satisfaction

Where can I get Thrive supplements?

All orders over $49.99 ship for free Canada-wide.

Thrive is also available in 1500+ retailers across Canada. To find a retailer near you, refer to our Where to Buy page.

Do you charge a delivery fee?

There is a small $4.99 shipping fee for all orders under $50.00.

My pet didn’t like the Thrive supplement I purchased, can I return it?

Yes. We stand behind our products with a 100% Satisfaction Guarantee, offering a risk-free transaction. We promise to make a return as simple as possible.

Items purchased in-store at one of our retail partners are to be returned to the store. Ensure you have your proof of purchase as well as at least 50% remaining of the product being returned.

If you purchased our products from us directly online, you can fill out a return request here.

There was an error on my order. How can I get this resolved?

We are sorry there was an error on your order. We do make mistakes from time to time, so we appreciate your understanding. Please notify our Customer Care Team as soon as possible by emailing info@thrivepetsupplements.com.

To help us help you efficiently, please include the order number, delivery address, and product name in your correspondence.

We will do our best to resolve your concerns as quickly as possible.